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For Goodness Sake!
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An occasional blog by LANO's President and CEO, Ann S. Williamson, sharing thoughts, resources and observations for Louisiana's nonprofit professionals and supporters. To receive notices when new posts appear and to comment on existing posts, sign in with your Member or Friend account and click "subscribe."

 

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The Mouths of Babes

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Wednesday, March 13, 2013

 

"Mom, today is the day!” Logan beams, with certainty that we’re about to share an extraordinary moment.

It is the career component for his Kindergarten class and my invitation to speak has arrived.  

He grabs my hand, leads me to the large chair and says with such confidence, "Here is my mom, Ann, she works at LANO!”

This is the rock-star moment for a policeman, artist, farmer, scientist, doctor or banker – right?! I’m a bit suspicious of where nonprofit professional falls in that line. 

I shouldn’t have worried. I enjoyed my time immensely thanks to those kindergartners and their astounding interview skills. Seeing my job through the perspective of 6-year-olds offered reflection that, dare I say, rivals preparation for a board of directors meeting or annual report. 

The experience has remained a source of motivation, so I thought it worthwhile to share a bit of it here. 

Out of the mouths of babes, I heard: 

"Why did you pick your job? How did you know you wanted to help others?" – Hannah, age 6

Regardless of how long we’ve been in nonprofit work; it is useful to recall what drew us. Why did it seem to be a good fit for us originally and how much does that still ring true? Motive is important because it permeates our current-day actions, communications and decisions. 

In the nonprofit sector, our stories of commitment are personal, honorable and inspiring. Nonprofit professionals need to share why we’re in this work. The simplest answer is not only warranted for kindergartners, but for the wide range of audiences we face, because it is likely the most honest. 

"What’s the most exciting project you’re working on right now"
– Liv, age 6

Despite an inspiring purpose and the busyness of nonprofit work, it all comes into focus when we consider the present. How much time do we spend writing our case statements, compiling our grant narratives or getting the Board report complete – and does that compliment or conflict with the most exciting mission-focused work at hand? 

Effective public relations are essential to nonprofits health. Our stories of community service and enrichment must be shared. So, I appreciated that regardless of age, what everyone really wants to know about our job is, "what’s the best work you are doing now?”  And it’s compelling to consider how important that is over the long term – when today’s 6-year-olds are in our shoes.  

Never too old to learn

In spite of my reservations about the appeal of my job to a kindergartner, the children’s energy exhibited in the hands popping up to ask me questions was more affirming than I could have imagined. 

For those of us in the nonprofit world, the challenges remain complex and the path uncertain, so I encourage you to see yourself through the eyes of a 6-year-old: Why did you pick nonprofit work? Who do you need to help you get the job done? What tools do you use? What are you most excited about today? 

You may be surprised by your answers….or feel compelled to get out a number two pencil and write your answers in clear print.

Tags:  communications  leadership  nonprofit  public relations  sustainability 

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National Capitol Meets Nonprofit Capital

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Friday, January 18, 2013

LANO President & CEO Ann S. Williamson

There was plenty of uncertainty before the New Year, when Congress voted, in effect, not to limit the charitable tax deduction.

While this result was heralded by the Chronicle of Philanthropy as a victory, the cautious among us temper optimism with realism about Congress’ next moves.

Here's a recap of recent events for those keeping score at home:

  • The ability of tax payers who itemize their deductions to reduce taxable income and lower their tax bill was a point of debate within the larger context of Congressional action regarding the "fiscal cliff,” our growing national debt and federal budget policy.
  • Some in Congress argued that limiting the deduction for higher-earning individuals could provide an additional source of revenue for the Federal government.
  • Advocacy by nonprofit coalitions, foundations and fund raising professional featured the importance of individual giving to nonprofit work. Proponents of the charitable deduction encouraged policy makers to avoid limiting our funding sources, already dwindling since 2008. Furthermore, supporters noted the increased need for viable nonprofits in human service roles, a need now growing for a fourth consecutive year.
  • In one example of swift action, the National Council of Nonprofits, LANO's affiliate in Washington DC, provided its multi-state network with this sign-on letter urging members of Congress to preserve the existing deduction.

All this action and advocacy seemed to work. So doesn't that mean we won?

Well, before we claim "mission accomplished," note that the tax code debate will continue in Congress this year, and a similar debate is set to be the focal point (see media links below) of Louisiana’s state legislative session that begins April 8.


 

"...Unless we create a sustainable nonprofit sector, nonprofits may not be there when we need them. That's the issue in a nutshell."

 


Remember, too, that just as at the national level, individual donations are also vital to Louisiana’s thousands of nonprofits, through which they directly enrich our communities and meet innumerable needs.

Nonprofits receiving tax deductible individual donations range from symphonies and art exhibits to soup kitchens and child safety programs. So preserving the tax incentive will continue to be important to many and worth defending; however, we should not pin our hopes on this or any single avenue of nonprofit support.

Richard Dare puts it bluntly in his Huffington Post Blog, "Paradise Lost: Can We Keep Nonprofits from Failing?

In writing about the national recession, declining revenues and increasing competition for nonprofit donor support, Dare warns that nonprofits risk perishing unless we adapt quickly: "The underlying business model of the nonprofit is too inadequate, and the need for our services is too fast-growing, and society's understanding of the situation isn't all that it might be.”

Perhaps that's not blunt enough. Unless we create a sustainable nonprofit sector, nonprofits may not be there when we need them. That's the issue in a nutshell.

Nonprofits in Louisiana must be ready for more citizens to need our services and for higher expectations of our ability to step in where government has reduced capacity and business has little obvious incentive. Even the foundation community struggles to meet current demand. Just this week I received notice that a state grant maker received requests totaling $750,000, yet had only $250,000 available to invest.

To overcome the foreboding of Dare’s Paradise Lost article, we might observe that a new nonprofit paradigm for sustainability is emerging.

Where collaboration and mutual benefit drive partnership, these will flourish. Where the diverse interests of often segregated economic sectors—business, nonprofit, government, volunteer—can find complementary roles and a common platform, partnerships leading to sustained growth are possible. They may even be inevitable.

Something has to be done to meet the growing needs of people, of all of us, who will at one time or another require or benefit from the services of a nonprofit organization.

Public policies—national, state and local—are important tools that can help, but they can also have consequences that warrant our attention and action. And they are inadequate by themselves to sustain a viable nonprofit sector.

Beyond advocacy, the next step in our growth as mission-centered private companies does not stop (doesn't even pause) with an incentivizing tax status: It requires new forms of partnership; innovative engagement between traditional and non-traditional supporters; experimentation with revenue models, and taking strategic risks to perpetuate our worthwhile efforts.


RESOURCES

National Advocacy:

Louisiana news coverage of the Governor Jindal’s state tax reform proposal:

Tags:  charitable deduction  leadership  public policy  tax 

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Preserving the Promise

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Monday, December 17, 2012

In spite of being among the nation's richest states in natural and cultural wealth, Louisiana's needs are many.

LANO President & CEO, Ann S. Williamson

The good news is that over twenty thousand mission-centered nonprofit organizations are offering solutions and hope each day.

The bad news is that the nonprofit sector alone cannot hope to overcome our collective challenges. Existing nonprofit paradigms—for funding, for leadership, for growth—are insufficient and unsustainable.

An effective response to complex, long-standing needs can only be created by the combined efforts of all who have a stake in the solutions, which is everyone: small business and large industry, government agencies, nonprofit and faith-based organizations, and a diverse corps of willing volunteers.

The promise of the nonprofit sector resides in partnering across sectors. Yet cross-sector partnerships are not typically built to last; they are too often temporary and transactional—too timid. Meaningful progress requires sustainable partnerships that renew year after year and go boldly in new directions as our challenges change.

At LANO, we are so convinced of this approach we have rebuilt our business strategy to nurture sustainable partnerships, both within and between economic sectors. Harnessing the collective power of a fast-growing membership (today at 11,360 nonprofit professionals, private citizens, businesses and public institutions), we are committed to creating a multi-sector network for mutual support and benefit.

HOW DOES IT WORK?

LANO's fifteen year history as a leading convener and trainer of nonprofit professionals is now augmented by a robust online platform that provides new opportunity for members to join, meet and trade value on their own terms.

Member charities can search the network for new staff and LANO-trained board members. Nonprofit professionals can register for events and technical assistance, provided not only by LANO but also by local member-consultants and national industry leaders. Corporate members can inform and provide vital services or products to nonprofits in need. Agencies can find their volunteers; volunteers can find their causes.

The potential for mutual benefit through effective networking is, we believe, limitless.

Our confidence in the power of effective networking is supported by a host of contemporary authors and thinkers.* In particular, LANO's pursuit of a statewide

 

LANO's multi-sector network draws on contemporary business models, including Blue Ocean Strategy

partnership nexus follows closely W. Chan Kim and Renee Mauborgne's groundbreaking business model, Blue Ocean Strategy ™.

Members may recall the packed meeting room in our 2010 Annual Conference, where former Louisiana Governor and business leader Buddy Roemer explained the tenets of this exciting approach as it might be applied to the nonprofit enterprise.

At its most basic, a Blue Ocean business strategy is one that rejects the limiting and competitive worldview of the classic marketplace (the bloody "Red Ocean") and seeks new areas for growth by providing clients unprecedented value at an affordable cost.

LANO's own "Blue Ocean" appeared as we assessed the dwindling resources available to our member nonprofits and witnessed, with shared dismay, recent years' dismantling of the philanthropic support system on which nonprofits depend.

With public funding and private giving still affected by the Recession, corporate coffers tightened, and personal gifts endangered by proposed changes to the tax code, new models for sustainable investment in nonprofits must be found and supported. The promise of Louisiana's nonprofit sector is in everyone's interest to preserve.

 

RECENT NETWORK PARTNERSHIPS:

  • Blue Cross Blue Shield of Louisiana Foundation and CausePlanet: This partnership, renewed for 2013, offers members and their staff free access to a unique online database of nonprofit management book summaries, timely articles, live author interviews and topic-centered online training
  • Business First Bank and The Foundation Center: This new partnership offers three months' free access to the Foundation Directory Online to LANO members who open a reduced-fee, members-only nonprofit business checking account
  • Volunteer Louisiana and the LANO Network: Thanks to support from the Office of the Lt. Governor, LANO's thousands of online profiles will be augmented with an option that allows members to volunteer in numerous categories of service and to search for willing volunteers for their organizations
  • Professional Services and Regional Network of Nonprofits: LANO's inclusive platform provides free webinars and in-person gatherings to educate nonprofits on emerging issues, like the potential for economic relief from the 2010 oil spill disaster



* In addition to Kim and Mauborgne's Blue Ocean Strategy, LANO's business model for long-term sustainability draws insight and support from numerous industry thinkers, writers and speakers. Of particular influence are: Jeanne Bell's Nonprofit Sustainability; Crutchfield and Grant's Forces for Good; Lisa Gansky's The Mesh; La Piana's (et al) The Nonprofit Business Plan; and Mario Morino's Leap of Reason.

 

In honor of the life brilliantly and beautifully lived by Derek Gordon, 1954-2012 (LANO Board member, 2008 – 2012)

 

 

 

 

Tags:  blue ocean  business models  networking 

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Fair is Fair

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Saturday, July 07, 2012

DAD, YOU WERE RIGHT

As a child I thought the aphorism "Life isn't fair" was unnecessarily pessimistic.

It was a favorite chestnut of my father's, and whenever he said it, I vowed I'd grow up one day and prove him wrong.

Well I grew up, but that day never came. Pop's dour wisdom seems watertight.

Mario Morino, businessman, philanthropist and author of Leap of Reason: Managing to Outcomes in an Era of Scarcity, held forth on this theme at last month's meeting of the National Council of Nonprofits.

I attended the D.C. conference and listened as Morino provided a bracing and frank keynote address. His view of prevailing foundation investment strategy would make my father proud.

A funder of nonprofits himself, through the innovative Venture Philanthropy Partners, Morino growled from the podium a litany of complaints about the way foundations work.

"We say that we focus on results and force nonprofits to provide data," he groused. "But then we don't provide the support to effect sustainable change over the long term. It's an unfair expectation.”

Morino framed his discouraging view of philanthropy-as-usual within a larger economic scenario that makes its results particularly unfavorable for nonprofits and the communities we serve.

Drawing from decades of direct experience, Morino summarized the disparity between the shrinking "supply side” and the growing "demand side” of community needs.

Public, private and individual budgets are under tremendous pressure. He predicts even further draconian public sector cuts that will add significantly to individual funding requests in the coming years.

Furthermore, given expanding technology and overseas outsourcing, he predicts that entire populations not previously in the "recipient” pool of our sector's services will need nonprofit programs and support.

Nonprofits will be expected to respond to unprecedented demand from a broader swath of the population at a lower cost and with greater effectiveness.

It's hard to see the fairness in that, even for me.

THE PRICE OF DOING GOOD

Contrasting what seems to be an untenable situation for nonprofits, Morino believes strongly that "what makes positive change are people.”

The benefit of this belief may be in its basic economic premise: A positive attitude is inexpensive.

"It doesn't cost money to be good,” he said. "Being good is a mindset.”

Building on the idea that people—good people doing good work—hold the key to positive social change, Morino implores nonprofits and their funders to invest in bold, innovative leadership.

He feels that courage in the social sector must be cultivated. The spirit of entrepreneurialism, promoted and proven in business, has significant benefit for nonprofits.


 

For the second year in a row, I was struck by a keynote address at the National Council that advocated, in effect, for leaps of faith as essential to advancing nonprofits...

 


 

"Leaders need to be freed from the shackles of false measures to make real and lasting change,” Mario asserted. The quantitative and qualitative leaps forward we seek for our communities are hamstrung, in his view, by short term needs and short term funding.

Morino calls this a "hand to mouth" existence for nonprofits, and he places much blame on the funding community.

His condemnation was searing: In the worst cases, he said, funders are "cheating the ones who make a difference out of their ability to do lasting good because of a lack of trust, loyalty, relationships, [and] pride.”

My immediate reaction, in defense of a funding community I've come to know and admire, is that to whatever degree Morino's critique rings true, nonprofits must share responsibility.

In pursuit of essential funding, nonprofits are too willing to shift our missions and agree to metric goals we cannot clearly envision realizing—especially in a twelve-month period. Thus, we do our part to promote the "unfair expectations" that Morino feels our funders hold us to.

Whatever the case, Morino and I agree that the demand for short term returns on investment is damaging to funders and nonprofits alike.

Systemic change requires more than onetime and program-specific funding. "Leaps in performance demand substantive, multi-year investments,” Morino said. Funders must understand what it takes to get the job done and fund the full cost of that effort.

He challenged all of us to speak up for a more rational approach to funding—to favor "reasonable evidence" of results over strict metrics, at least in the short term—and to concentrate our precious resources on investments that can make meaningful differences over time.

For the second year in a row, I was struck by a keynote address at the National Council that advocated, in effect, for leaps of faith as essential to advancing nonprofits.

Last year it was Jeanne Bell, co-author of Nonprofit Sustainability, encouraging us to seek something she called "financial logic" in our budget planning and business modeling. Bell's point was that common sense may be a better predictor of investment success than any amount of before-the-fact number crunching.

This year it was Mario Morino calling for "reasonable evidence" rather than quantitative targets in assessing success during and after the fact.

Now, how do I break this news back home?

BAYOU COUNTRY ACCOUNTING

There will be resistance to this, I expect.

We are faced with great needs and insufficient resources sector-wide. We are trained to be accountable when the counting matters most. Where is there room for leaps of faith (or per Morino, "Leaps of Reason") in our current situation?

As a nonprofit with a mission to improve the effectiveness of those who would improve life for all Louisianans, LANO shoulders a load as large as the sector itself.

I struggle to imagine how even the fine heads and strong backs we've assembled might plot, with convenient balance sheets of expense and revenue, a course to certain success.

And yet, success is what I see.

LANO's network of Members and Friends is growing by 100 a month. Our services, products and events are in demand and demonstrably helpful to those who employ them. Our leadership among sister associations nationwide is openly acknowledged at meetings like the one I recently attended.

For these reasons, I am proud of our fine staff and honored to lead (and be led by) them. I wish I could give my staff and our supporters an airtight calculus that guaranteed continued growth and ever-greater investment.

What I have instead is a heap what got us this far: reasonable evidence, financial logic, and faith.

And that's fair enough for me!

 

 

RESOURCES

Venture Philanthropy Partners

More information about Mario Morino: Morino Institute

Morino's new book: Leap of Reason: Managing to Outcomes in an Era of Scarcity

Jeanne Bell's publication Nonprofit Sustainability

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They're Playing Our Song

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Saturday, June 16, 2012

Like the tentative looks between teenagers across a dance hall floor, future partners in the nonprofit world regard each other with excitement and some trepidation.

LANO recently hosted a fund development seminar in New Orleans with a dynamite panel of grant makers and over twenty regional nonprofit leaders in attendance. The dialogue was lively and relevant—and interestingly, both grantors and grant-seekers referenced the "dating" metaphor time and again.

Panelists and participants both saw relationship parallels in how:

  • Foundations "match-make" partnerships between grant-seekers and encourage collaborative proposals
  • Nonprofits "speed date” multiple foundations at once, looking for the perfect fit
  • Both parties appreciate the benefits of a good "break up,” when the fit isn't quite right and how that can lead to something better down the road

A lot could be inferred by this and a lot of fun had in the process. But in all seriousness, nonprofits' impact depends enormously on making good and lasting partnerships.

To quote Joann Ricci, Vice President for Organizational Effectiveness at the Greater New Orleans Foundation, successful partnerships require that "we know who we are; what we do well, and what difference we make.” Only with this sense of self-awareness can we realize the confidence and flexibility that healthy partners bring to dynamic, productive relationships.

SO WHAT IS THIS THING BETWEEN US?

In proposing partnerships, collaborations, business agreements or mergers, is it possible to describe them without sounding like a singles ad?

Absolutely! And with due respect to the world's poetry of perfect unions, a practical and plain-spoken approach has much to recommend it.

LANO's own partnership model—we call it "Community Grafting," after the gardener's trick of making separate parts whole—hinges on just three principles, none of them particularly romantic.

Sustainable partnerships are simply those that will:

  • Reward continued investment
  • Provide mutual benefit
  • Not exhaust either partner's resources

To bring the greatest good to our communities, this sort of "grafting" combines four elements:

  • Participants from multiple sectors
  • Measurable gains toward objectives that each partner deems relevant
  • Frank and frequent communication
  • Friendship—a force that makes future projects appealing

...So okay, maybe there is a little Dr. Phil in there after all!

But the fact remains that partnerships, however you chose to describe them, are essential to community health, and by extension, to the individual health and prosperity of all citizens.

We need to increase our willingness to look beyond ourselves for solutions and recognize that success is most likely to result from shared engagement.

VANISHING WALLS, VANISHING BORDERS

Two of LANO's most significant recent business decisions are grounded in multi-sector partnerships.

In a couple of weeks, we will move our Baton Rouge staff into a vibrant office space shared by several companies in pursuit of cross-sector success. "Springboard," a new development in the heart of our capital city, is designed to serve as a "Creative entrepreneurial epicenter," a campus housing a collaborative partnership between nonprofit and for-profit entities with the specific mission of "stimulating, nurturing and growing creativity in our next generation of entrepreneurs.” We are very excited about this move and feel it aligns perfectly with LANO's tradition of collaborative effort and pursuit of mutual benefit.

Just a few months later (on October 2-3 at the Baton Rouge River Center), LANO will hold its annual statewide conference in conjunction with TechX2012, a multi-sector trade show bringing together corporate, government and nonprofit sector professionals for an unprecedented collaborate learning event.

Driven by the harmonizing effect of new technologies—in communications, marketing, finance, human resources, business management—this conference will embody the theme of "Vanishing Borders: Increasing Impact," a perfect example of how the barriers to positive collaborative effort are disappearing.

We are proud to announce the Presenting Sponsorship of Whitney Bank, whose generous support makes possible LANO's participation in this exciting event. And we thank the Baton Rouge Area Foundation for bringing in as our Keynote Speaker Heather McLeod Grant, Senior Consultant at the Monitor Institute in San Francisco and co-author of Forces for Good: The Six Practices of High-Impact Nonprofits*, named a Top Ten Book by the Economist.

*LANO Members can download a succinct free summary of Grant's book from CausePlanet's Page to Practice library, a LANO member benefit provided by the Blue Cross Blue Shield of Louisiana Foundation.

YES IT'S HARD, AND NO, THERE'S NO GUARANTEE

The benefits of cross-sector alignment are, in many ways, obvious. So why are lasting partnerships between sectors seemingly rare and approached with such trepidation? "You go first,” seems to be the mantra of both parties.

Despite their advantages, partnerships are also challenging; they take time, tolerance and a willingness to adjust agendas and mindsets.

English author Quentin Crisp perhaps best sums up the situation. On the notion that relationships require both give and take, Crisp quips: "This is untrue. Any partnership demands that we give and give and give...and as we flop into our graves exhausted, we are told that we didn't give enough.”

While it's not so bad as all that, no doubt we will sometimes be disappointed. There is no certainty your partners will give equal amounts or invest in good faith; but neither is there a chance of realizing the benefits of the win/win scenario without giving partnership a try. Ultimately, your mission success may depend on it.

Chance and risk are inherent to the adventure of any joint effort. But we also take a chance allowing the benefits of partnership to pass us by.

For those who are rarely satisfied with the current state of affairs and know we can progress only so far by ourselves, partnership is the path to success.

RESOURCES:

Tags:  Community Grafting  partnership 

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In Praise of....Politics?

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Tuesday, May 01, 2012

For nonprofits filing as public charities, advocacy is necessarily apolitical. Our tax-exempt status depends on it:

To be tax-exempt under section 501(c)(3) of the Internal Revenue Code, an organization... may not attempt to influence legislation as a substantial part of its activities and it may not participate in any campaign activity for or against political candidates. (source)

But in a more expansive sense, nonprofits need not be nonpartisan.

Tax exempt organizations actively promote causes and advocate around issues recognizable along the political spectrum. This is right (and sometimes "left," or even "center!"); and it's perfectly OK. Advocacy for a cause is a common impulse that has sparked many a successful nonprofit venture.

Yet some nonprofits shun even a brush with politics. Their founders, staff and supporters take pains to prevent partisan influence on their work, which they see as diminishing its value or simply beside the point. Some missions do seem to resist easy placement in one camp or another.

We like to think that service organizations, for example those that feed the hungry or shelter the poor, exist in nonpartisan territory and can afford to remain aloof from the political process. Perhaps the need for a given organization is so obvious in the community it's hard to imagine anyone objecting to its calls for cash, or car donations, or to its tax-exempt status.

But is that really the case? To twist a familiar phrase, your organization may not be interested in politics, but politics is interested in your organization.

So long as nonprofits need the support of others, they will be subject to the opinions of their supporters and to the politics of larger communities they serve. This fact requires that nearly all nonprofits learn to engage productively in the political process, whether directly or by proxy, and to gain some comfort with the process.

Professor Kirby Goidel, political scientist at LSU and keynote at LANO's 2012 Public Policy Institute, had this to say (paraphrasing again) about the importance of political engagement by the nonprofit sector: "We get the communities we deserve."

What kind of community do you think you deserve? Or more pointedly: What kind do your children deserve? As we work to make life sustainably better for our communities and kin, what active role are nonprofits called to play?

Fundamental Rights: Advocate, Organize, Vote

These have always been paths to power. My interest is not to promote power for its own sake, which is a corrupting force almost inevitably, but to call for power among nonprofits for goodness sake.

Uniquely, nonprofit interests have the potential to broaden and distribute the benefits of power among a wider constituency. The virtues of democracy are integral to the work of thousands of nonprofits whose interests lay in shared community prosperity.

Often, the unheard voices or invisible experiences of our clients can become powerful changers of policy through organized efforts that hold political systems and elected officials more fully accountable.

So here I go again: Think not what your nonprofit can do for those you serve, but what those you serve can do for democracy!

LANO's mission includes both direct instruction on nonprofit advocacy and indirect influence on nonprofit policy—through engagement and awareness of issues and with partnerships that inform the decisions of those we elect to lead us.

Nonprofits need make no apology for this. It is the right and a responsibility of all in the community to advocate for its most satisfactory present and to preserve its resources for a desirable future.

RESOURCES:

  1. "Nonprofit Advocacy Is Legal, Needed,and Easy” (source page)
  2. Also, useful guidance on nonprofit use of the 501 (h) election available to nonprofits to share their lobbying efforts with the IRS

 

Tags:  advocacy  policy 

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Never Lose Sight

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Saturday, March 31, 2012

A year ago I shared the news of LANO's decision to reconsider a program that, in its inception, sought to champion the strongest of our nonprofits and to lead the sector toward excellence by their example.

At the center of this program was a curriculum of standards, one pursued at considerable expense by those organizations that valued its certifying seal, and administered by hardworking LANO staff with support from a corps of expert, volunteer reviewers.

Ultimately the program would succumb under its own weight, unable to sustain itself financially or (more critical) to sufficiently inspire the confidence of the larger funding community beyond a visionary core of longtime supporters.

No one doubted then—nor do they now—that nonprofits benefit from aspiring to high standards of excellence and having access to those standards.

And then, as now, the nonprofit community looked reasonably to LANO for this resource. Our mission is, after all, well aligned with the goals of standards certification: to improve the practice and disseminate the principles of nonprofit excellence across our sector.

In that spirit, a task force of experienced nonprofit professionals, foundation leaders, seal holders and LANO staff gathered to chart a new path toward sustainably providing this guidance.

The work of the task force was extraordinary, lasting more than half a year of highly-generative meetings and regular communication.

Together we explored the essential questions: To certify or not to certify? What is the value of certification to nonprofits, Board members, donors and foundations?

As nonprofits decide how to assure services meet growing demand; or whether to increase fees or reduce staff; or how long to delay key investments, where in the hierarchy of needs would a large investment in certification sit?

And through it all we needed to know: In what role could LANO have the greatest benefit to our association? How could we sustainably deliver it?

Never losing sight of our mission and business model, the answer emerged that LANO should leverage its training expertise, unique assessment tools, new communications platform, and its local and national partnerships to promote the Minnesota model of nonprofit Principles and Practices—the forerunner to subsequent certifications and still widely used tool for thousands of organizations.

Resources within Reach

Toward this goal, LANO is pleased to provide one-click access to the nationally recognized Principles and Practices of Nonprofit Excellence manual and to complement that time-tested resource with the full range of LANO's available services, tools, member benefits and networking platform, that together provide a means by which any nonprofit can affordably achieve the level of operational excellence its mission deserves.

Please visit this new resource page, available to LANO's Friends and Members, and return for updates to its list of LANO services that facilitate the Principles and Practices.

Also, as the programming for LANO's annual conference is finalized, expect to see a number of sessions that align with the Principles and Practices elements, so your organization can leave conference stronger in your continued pursuit of excellence!

A Sincere Thank You

This progress on LANO's current path was led by LANO's conscientious Board of Directors who offered bold leadership and a willingness to embrace change for the purpose of more effective and lasting results.

We also wish to thank the following champions of nonprofit excellence:

· The Huey and Angelina Wilson Foundation, led by Dan Bevan, for their support of LANO from the beginning of our adoption of Maryland's Standards of Excellence© and thru this transformation.

· LANO's Accountability and Excellence Advisory Task Force (to include Rene Craft, formerly of HOPE Ministries, now with Woman's Hospital) for the valuable time and honest insights each member provided.

· Business First Bank for the hospitality of productive meeting space and video conferencing that facilitated statewide engagement.

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None Too Big to Fail

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Sunday, March 04, 2012

Chicago's Hull House closed its doors for good, leaving behind a legacy and many lessons.

The iconic Jane Addams Hull House inspired me as a student pursuing my Master's in Social Work. It seemed an unassailable bedrock model for serving mankind and making a positive difference in a world of great need. Hull House epitomized the ethic of "going where the client is” and serving the whole, multi-faceted person along with family and community in interwoven programs.

So I was startled to read in The Chronicle of Philanthropy of the Hull House closure after more than 123 years of laudable service (extended coverage link). My admiration from college days accounted for some of my interest, but the implications of this news and the lessons it holds for today's nonprofit community kept me reading and wondering.

Chronicle reporter Maureen West anticipated my chief concern: "Whatever the particular details of Hull House's story, it may be only the highest-profile casualty so far of forces that could reshape urban social-service groups nationwide.”

When even the giants are mortal

My first call was to LANO board member Dr. Keith Liederman, Executive Director of Kingsley House in New Orleans, the venerable social service provider that Jane Addams herself referred to as "The Little Hull House of the South.”

I asked Liederman what the news meant to him. He replied, in part:

"The recent closure of Jane Addams Hull House was a dramatic blow to all of us at Kingsley House. Jane Addams, the founder of the settlement house movement and community-based social work, generously provided her guidance to help launch Kingsley House in 1896 as the first settlement house in the South.

"The loss of [Hull House] provides a crystal clear message to those of us who seek to carry on the great legacy of Jane Addams and other forerunners of our own nonprofits: It is vitally important that our organizations remain deft in adapting and managing through these difficult economic times to ensure our long-term sustainability and continued impact in the communities we serve."

Remain deft. Adapt. Manage. So we must, but how? The answers cannot be obvious if even the giants of our field can fall.

LANO's finance and accounting service provider, Execute Now!, received my next call. Company President Erica Crenshaw shared valuable insights on the Hull House closure, which I excerpt here. Please read her statement in full over at Finance Fundamentals.

Crenshaw sees Hull House's troubles, while exacerbated by external economic forces, as primarily internal in origin. Her summation is unflinching:

"Hull House faced a number of external challenges in recent years, but the primary reason it was forced to close its doors was internally based –a lack of financial leadership. This longstanding organization employed over 300 people, had a peak operating budget of $40M and was overseen by a board of directors comprising numerous pillars of the business community, yet it was still unable to survive. This tragedy could have been thwarted if the board demanded more financial leadership.

"Hull House, like many organizations, took advantage of the bountiful years of easy money, creative financing, and low interest rates. The board approved approximately $3M in loans to purchase buildings and expand their programs throughout Chicago. However, program expansion and access to inexpensive debt were not the organization's core problem – they only contributed to it.

"The crux of the issue came from the lack of good, honest and timely financial information. It has been reported that the Hull House board was not receiving timely financial reports and the reports that they did receive were overly optimistic. The organization faltered because no one in leadership read the tea leaves. It is the responsibility of the nonprofits' leadership to ensure that the right professionals are in place to accurately assess its financial condition, interpret financial numbers and persuade the organization to take the requisite steps to maintain its financial standing."

In tough economic times and always

Honesty is essential between nonprofit leadership and our Boards of Directors. It is the responsibility of Executive Directors to keep volunteer leaders informed of the facts that shape considerations by the Board. It is the responsibility of the Board members to then make decisions accordingly.

Chronicle of Philanthropy blogger, Rick Moyers, agrees leadership is accountable for failing to heed the warning signs of financial collapse and suggests others learn from the Hull House example. From his February 27th post, Hull House Collapse Is a Cautionary Tale for Boards and Executives:

"Hull House's situation was far from unusual. Thousands of nonprofit organizations are heavily dependent on government financial support, have no operating reserves or are in debt, and are seeing increased demand for services."

The more we sharply focus our human and financial resources to advance what we do best; the more likely we are to survive difficult financial times and be better positioned for growth when the philanthropic economy strengthens.

Nonprofits are driven by a passion to help and desire for positive change. Nonprofits are in business toward these ends, and sound sources of revenue fuel our kind of business as with any other.

In considering what programs or projects are most valuable to preserve (those of high impact, high demand, and measurable results), it is vital to evaluate the financial viability of those services also. If sustainability is important to you, your Board, your volunteers and donors, you must prioritize financial stewardship.

And should we need reminding what's at stake, Erica Crenshaw tells us: "There is a community depending on your existence.”

RESOURCES: Finance Fundamentals (subscribe to the free blog at LANO)

 

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Packing for the Yukon

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Monday, February 20, 2012

"You've got to spend money to make money," goes the old adage. But how much of one and how much of the other?

In nonprofit fund development as in other kinds of investing, your return should exceed your expenses. Beyond that, each of us decides how many unrestricted dollars to invest in hours of grant writing and inquiry; not to mention on planes, trains and automobiles en route to meetings with key funding partners.

Considering our finite amounts of time, human capacity and money, nonprofits' choice to expend limited resources—even toward potential gains—has great consequence.

As I plan a trip upstate to meet with a Foundation that has supported us in previous years, I consider the amount of time I spend preparing, how many staff to involve and to what extent, and how to manage costs in the near term. This is a calculated but necessary gamble, and it's something most nonprofits do.

The Expenditure Threshold

There is no universal standard amount to spend on fundraising. While twenty percent (.20 cents of each dollar raised) is a commonly accepted threshold, the Association of Fundraising Professionals, or AFP, suggests that the better ratio for nonprofits to consider is that of efficiency to effectiveness.

From the AFP online resource center:

"In the charitable sector there is public interest in the effectiveness of organizations and efficiency of raising funds. The media has contributed to this interest through well intended reports to inform the public about fundraising costs. Often these reports are oversimplified and sensationalized, focused more on keeping cost ratios as low as possible (efficiency) rather than on maximizing net revenues to achieve the organization's mission (effectiveness).”

Nonprofit investments in fund development vary considerably, and provided accountability and demonstrated results, no threshold need be held as absolute. If the mission is endangered by strict adherence to low cost ratios in fundraising, who is served? Likewise, if our efforts toward the mission pale in comparison to our work in fund development, the tail begins to wag the dog.

Talking Points

What's my plan for the Foundation meeting? A mentor of mine once told me as I prepared to testify before a congressional sub-committee, "Be brief, be brilliant, and be gone!”

That resonates with me as good advice for nonprofit fund development. Our story must engage quickly (an immediate "hook” for your mission is priceless!) and impress sufficiently. The funder needs evidence that past investments supported the purposes intended and that future gifts will do likewise. Some donors seek data, others illustration or narrative, and many appreciate both. All deserve a respectful and timely end to the visit: You're not likely their last ask of the day.

Destination...Anywhere?

As I pack the family minivan for my journey north, I'll bring with me evidence of my organization's current work, accomplishments and expectations. If I am successful, I will bring home a part of our future in the form of promised support.

Whether that future aligns with our present is something I and all nonprofit fund developers must consider. If we are confident in our mission (and we are), then we do that mission a disservice by shifting it in exchange for financial support—letting the lure of a little more security push us off course. In a real sense, this is the measure of fund development success: a dollar that lets you do what you do best.

While there are few guarantees in nonprofit fundraising, we are certain to miss the potential support without asking. And we are more likely to be successful in receiving support if our ask is informed by forthright and well-considered efforts. We are wise to pursue with our funders the basic elements of a good relationship: communication, honesty, trust, integrity...and neither over nor underestimate the price of our time.

Tags:  budget  fund development  grant support  investments  mission 

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Truth and Consequences

Posted By Ann Silverberg Williamson, Louisiana Association of Nonprofit Organizations, Monday, February 06, 2012

From the Planned Parenthood mission statement, "...to provide comprehensive reproductive and complementary health care services in settings which preserve and protect the essential privacy and rights of each individual; to advocate public policies which guarantee these rights and ensure access to such services..."

From the Susan G. Komen for the Cure Community Health and Outreach statement, "Our community health grants ensure quality care for all by funding breast cancer education, screening and treatment projects for those who need them most."

It was the lead story in the nonprofit world for three days. The revelations began with last Tuesday's news that high-profile funder Susan G. Komen for the Cure would discontinue its grant of more than a half-million dollars annually for breast cancer screening and other services provided by Planned Parenthood, an organization controversial for its abortion rights advocacy.

The Chronicle of Philanthropy, rarely known for "breaking news," kept its updates current. On Friday we watched the story get bigger:

"Susan G. Komen for the Cure said on Friday it was retreating from a decision to cut support to Planned Parenthood."

According to Komen's public recanting, it would continue to fund existing programs, "including those of Planned Parenthood, and preserve their eligibility to apply for future grants..."

Instantly, another round of Facebook comments was posted and internet pages revised. Donors demonstrated opinions through pledges, shifting support in more and less public displays of allegiance.

With surprising speed and across a diverse range of media, a story about one nonprofit's change in grant-making policy became national news.

Whatever your opinion on the merits of this story, the "take home" lessons for nonprofit leaders are many.

Policy decisions: How wise and thoughtful was the deliberation behind a major shift in funding policy? If divisive consequences can erupt even when the focus remains on protecting women's access to life-saving healthcare (on its face, a non-controversial proposition) then how do we mitigate the potential harm of a policy change?

We do so through honest and transparent dialogue; by including diverse opinions and expertise. A nonprofit's use of Board committees and bylaws can help vet major policy decisions. Staff members' perspectives are also important, since they are the ones on the front lines of service delivery.

We may never know the details of Komen's deliberation prior to its initial statement, but was it as comprehensive as it could have been?

Crisis management: Every day we balance service delivery with public expectations. We see our mission as viewed through many lenses: our partners' needs and our available resources; the political landscape; the core purpose of our own charters. Nonprofit missions propagate through its policy, partnerships and programs.

Crises often come when a disconnect—real or apparent—emerges between our mission and its execution. Much grief can be saved by keeping actions close to the mission and making major changes the subject of ample discussion.

ABOUT FACE

It is too early to tell the long-term effect these events will have on the partnership between Planned Parenthood and Susan G. Komen for the Cure. Policy reversals can occur swiftly, while the effects of an about face can reverberate throughout an organization's culture, its workforce, constituents and donors in far reaching ways. At question are both organizations' financial health, fund development, board governance and community engagement.

While politics is everywhere, we can choose its degree of influence. To the extent nonprofits rely on outside funding, we should note that public tolerance for political wrangling is low (a surprise to some in politics), particularly on issues as frightening and indiscriminant as cancer. Some topics are truly "bigger than the both of us," and demand that our better natures prevail.

Whenever nonprofits falter in the public eye, the costs are considerable. Yet, away from the debate, a thousand needs are being met by organizations like Planned Parenthood and Susan G. Komen for the Cure. Imagine how much more good would be advanced by nonprofits if we pursued—and won—increasing trust through transparent and inclusive policy decisions.

RESOURCES

Tags:  crisis communications  grantmaking  partnerships 

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